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100% Uptime Guaranteed Cloud Hosting by XeHost

Friday, August 27th, 2010

 

XeHost is proud to announce its new 100% Uptime Guaranteed Cloud Shared Hosting Plans! These plans are powered by our new high-performance, high availability Storage Area Network (SAN). Even in the event of a complete serve failure, your data will always be protected and online! In other words, this SAN allows for us to offer a 100% uptime guarantee on all of our cloud shared hosting plans!

What exactly is cloud hosting?
Cloud Hosting is new, innovative technology which is slowly gaining popularity in the web hosting market. Essentially, it is an internet-based form of hosting where several different servers are used to share resources, software, and information. In the event that a service crashes, our systems will automatically revert over to a backup system. This allows for us to offer complete redundancy!

Is cloud hosting for me?
Cloud hosting is for extremelly popular sites that require lots of resources and businesses or consumers that demand 100% uptime for their website. Some types of web sites that may be interested in this service include online stores, affiliate marketers, web designers, photographers, and small businesses.

Where can I learn more?
To view a complete overview of our cloud web hosting plans, click here.

Is a Virtual Private Server right for me?

Saturday, May 15th, 2010

Undoubtedly, one of the latest fads in the web hosting industry is the Virtual Private Server (VPS for short – also sometimes referred to as VDS or Virtual Dedicated Server). In short, a VPS is a way of splitting a server into multiple partitions using virtualization software. These different partitions can run their own operating system, be rebooted individually, and be completely controlled independent of the other partitions. We utilize this technology to sell these different partitions to users, allowing them to have their own “virtual private server”.

The question now arises “is a VPS right for me?”. Many people incorrectly jump on the VPS bandwagon because of the increased power and control over their service that it grants them but do not really understand what risks they are potentially facing. The two biggest issues to consider when deciding whether to choose to upgrade to a VPS are management and price.

1) Management- With both shared and reseller hosting packages, your hosting provider does a lot for you behind the scenes to ensure that your hosting is stable and secure. The provider frequently hardens, secures, and optimizes the server to prevent any problems. In a VPS enviornment, this technical burden is on you. If you do not posess the technical knowledge to efficiently maintain your VPS (meaning you cannot troubleshoot technical issues yourself, nor can you perform any of the actions previously mentioned effectively), you lose out on the reliability of the service. Sure, there are ways to overcome this problem such as to pay a premium price for a managed VPS plan (one that your hosting provider will manage for you) or you can hire a server management company to help you out. In any case, you are adding more to the cost.

2) Price- Price is the second major factor in choosing whether to upgrade to a VPS or not. While some people get excited to see super-low price VPS plans, there are many results of this “budget” service. Firstly, the VPS will use budget virtualization software. A quick google search will show you many horror stories that result from this – mainly the low-end software being exploited through a vulnerability and then the server getting hacked. In this case, all of your content is often lost. Also, these low end VPS plans do not come with the same software and features that you and your clients would expect (ie. cPanel and Fantastico). You will need to pay extra for these licenses and install them yourself. At the opposite end of the spectra, you can get a high end VPS using the latest and best virtualization technology with the best value-added features but pay significantly more than you would for the same features on a reseller plan. The only real “extra” thing you are getting for the significantly higher price is root access to the server and the ability to host reseller accounts (though some hosts, ourselves included, now have the ability to give reseller customers access to create and host their own reseller accounts).

Now that the two main factors in deciding whether to upgrade to a VPS plan have been addressed, it is time to decide if a VPS plan is right for you. For clients that ask us if we think it is worth it for them to upgrade, we ask them the following two questions:

1) Do you need root access, or do you just want it?
2) Do you think it is worth it to pay more for slightly less features?*

*There are slighly less features on a VPS than a reseller if you use a reseller hosting provider that offers value added services. At XeHost, we offer many different value added services on reseller plans such as a Free WHMCS, End-User Support, a Free Enom Domain Reseller Account, a Free Hosting Template, and much more!

If the client cannot answer yes to both of these questions confidently, then we advise them that a reseller plan may be best for them. While it may be attractive to be on a more expensive hosting platform, they are geting more “bang-for-their-buck” as is. For clients that do answer yes to both questions, a VPS may be a very beneficial solution to them.

At XeHost, we pride ourselves in offering very high-end and high-performance Virtual Private Servers. Here is a breakdown of some of the features that we offer:

8-Core Intel Dual Xeon CPUs- We utilize top-of-the line servers for all of our VPS plans. Budget hosts that run VPS plans often run them on budget servers, hindering the ability of the VPS to meet its full potential. We run our VPS’s on very high end servers to ensure that our VPS plans not only meet but can exceed their specifications (see Burstable RAM below).

RAID10 Disk Space- RAID10 technology allows a hard drive to keep running even if it has failed. While other hosts will experience hours of downtime in the event of a hard drive failure, our high-end drives can keep running even in the event of a hard drive failure. Our technicians will be able to place the failed drive with a new one with minimal to no downtime. Companies that do not utilize this technology will not be able to boot up their servers until the hard drive has been replaced.

Free Backup Disk Space- We understand how important website backups are and constantly emphasize it to our customers. On all VPS plans, we give you backup disk space at an offsite location at no additional cost so that you can backup all of your websites. We even provide industry leading software to help automate backups and ensure that they are taken daily.

R1Soft Enterprise Continuous Data Protection and Recovery- This industry-leading disastery recovery software comes standard on all of our VPS plans. This will allow you to automate frequent backups of your entire VPS and store them on the free off-site backup location that we give you. In the event that you ever need to restore your VPS to a previous date, you can rest assured that we have you covered!

Burstable RAM- On your VPS, we allot you a certain amount of dedicated RAM. This is RAM that you are guaranteed – your VPS will never have less RAM than this to operate. Between all of the VPS’s ran on the server, there is often an excess of RAM because not all VPS’s utilize all of their RAM at any given time. Burstable RAM is the maximum amount of RAM that your VPS can achieve. With our high end servers, you will often find that your VPS can utilize more RAM than we have actually allocated to you.

Virtuozzo Power Panel- Virtuozzo Power Panel is undisputively the best, most powerful, and most secure virtualization platform in the industry today. It comes with a higher price (meaning that budget VPS providers cannot offer you this) but we believe that it is a necessary cost to ensure complete customer satisfaction. With Virtuozzo Power Panel, you can start, stop, reboot, and monitor your VPS via a web-based control panel.

cPanel/WHM- cPanel/WHM is an industry-standard for control panel and website management. For web hosts, your clients will expect a control panel like this if they do business with you. cPanel/WHM licenses come at a cost and budget VPS providers do not eat this cost for you, meaning that you will have to buy your own license if you wish to offer it to your customers. At XeHost, not only do we offer our VPS clients cPanel/WHM for free but we also offer them Fantastico DeLuxe Auto-Installer – an addon software that enables customers to install many different popular PHP scripts with the click of a button.

Free Firewall Protection- We offer all of our VPS clients free firewall protection to help protect them against hackers, ddos attacks, and many other things that can affect the stability and reliability of their VPS.

24×7 Monitoring- Unlike other providers that require you to monitor your VPS, we will monitor it 24×7 to ensure that it remains online. In the event that it crashes, one of our technicians will immediately restart it for you. If the VPS does not start back up, we will contact you to make sure that you are aware there is a situation and so that you can investigate it accordingly, minimizing the downtime that you will experience.

These are just some of the many features that come with all of our VPS plans. To learn more, simply view the “Virtual Private Servers” section of our website.

5 Ways to keep your Account Secure

Monday, April 5th, 2010

 In today’s society, online hackers pose a huge risk to webmasters, companies, and government agencies alike. While often times server security is your hosting provider’s or IT department’s responsibility, there are several actions that you can take to help ensure that your website and other accounts are safe.

1. Create complex passwords. In most situations where a password is cracked, it is because the password is way too simple. Although you may love your dog, cat, goldfish, child, or anyone else very much, do not use their name as a password. Hackers that use password crackers will be able to gain access to your account way too easy. Instead, using a combination of letters, numbers, and symbols is ideal. For accounts that are case-sensitive, take advantage of using both upper and lowercase letters. The more complex your password is, the harder it will be for a hacker to crack. If you need help creating a good password, try use a website like http://www.goodpassword.com

2. Periodically update your passwords. This is, without a doubt, one of the easiest but often most effective lines of defense that you have. Often times hackers will gain access to somewhere, like your e-mail account, and not take any action to deface it. Instead, they will monitor it over time and can often use it to gain access to other accounts. By periodically updating your passwords, it will lock the hacker out of the account after he has gained access to it. Obviously, the more frequently that you update your account, the better. At the very minimum, we recommend that you update your passwords once every quarter (once every 3 months).

3. Use different passwords for different accounts. This is another simple yet very effective defense against hackers. Often times, hackers will crack your password for one account (ie. a forum login) and then use that password to try gain access to other accounts (ie. your webhosting account). As many people use the same password for everything, this creates an obvious problem. In short, if someone is able to get your password, they will have access to everything you do on the internet. By using different passwords for different accounts, in the event that a forum login gets cracked, your webhosting account is not in jeapordy.

4. Check the last login. Many hosting providers, e-mail applications, etc. now tell you on the main page the IP address, date, and time of the last login. Although your tendency is to completely overlook this, it is a very useful feature to verify that your account is secure. A brief look at this text (which is often located on top of the page once you first login) can tell you if someone has been in your account. Obviously, in the event that you do not recognize the IP address, date, or time, you can simply change your account password. Additionally, use can contact the hosting provider or IT department and request that the IP be blocked from the server.

5. Protect your password. A hosting provider, service provider, IT department, or anyone else will never need to know your password – they have a root login that will allow them access to your account. For this reason, you should never give your password out over the internet. A common way that hackers can gain access to accounts is by sending a phishing e-mail requesting that the user login to the website. Most of the time, you will notice that these links are not actually hosted by the company that it looks like the e-mail is from. This is because they are not – once you login the login credentials will automatically be sent to the hacker. Always make sure that you login to the company’s website, don’t login using any links that you receive via e-mail.

R.I.P Geocities

Thursday, October 29th, 2009

Geocities

 

Just three days ago, one of the internets most popular websites officially closed its doors.  That’s right, as of October 27, 2009, GeoCities has officially closed.

For those not familiar with it, GeoCities was a web hosting service that was founded in 1994. Originally, it was named Beverly Hills Internet (BHI for short). Over time as it continued to grow, many companies invested heavily in advertising with GeoCities. By June 1997, GeoCities was named the fifth most popular website on the internet. In January 1999, during the peak of the dot-com bubble, Geocities was purchased by Yahoo! for $3.57 billion in stock.

GeoCities certainly served as a major asset to the internet. It enabled thousands if not millions of people to easily develop websites and to get involved with the internet. According to a Compete.com study, geocities.com attracted at least 177 million visitors in 2008 alone. Heck, before XE Technology Solutions was conceived many of us had websites hosted with GeoCities. It is with great saddness to see this legacy end.

For all of the previous GeoCities customers who have recently switched to our service, welcome and I assure you that you will enjoy your stay with us!