We are very pleased to announce that we have just acquired Hasty Host. By now, all Hasty Host clients have been notified of this acquisition and have already been moved into our billing systems. We expect to have all Hasty host clients moved to our datacenter by the end of next week.
The following e-mail was sent out by Sean to all Hasty Host clients regarding this acquisition:
Greetings!
My name is Sean Frank and I am the Chief Executive Officer of XeHost. After much negotiation and planning, we are proud to announce that we have officially acquired Hasty Host. On behalf of the entire XeHost team, we would like to welcome you!
We have been providing quality hosting services since 1999 and our reputation for stellar support and uptime speaks for itself. I have every confidence that you will find your stay at XeHost to be very rewarding. We currently have an industry-leading 15-minute average response time guarantee on all support tickets. From this point forward, we request that you submit all support inquiries directly to us (over the next few days the Hasty Host website will point to our domain). To do so, simply go to http://clients.xehost.net and click “Client Area” to login (login information is below). Once logged in, click the “Submit Support Ticket” link to submit a ticket to our support department.
I’m sure you are concerned that things will change or that you will need to update your hosting settings. Rest assured, we will make the move to our servers as quickly and painless as possible. We plan to move all clients over early next week and do not plan on having any downtime in the process. Realistically, if I did not send out this e-mail, you would probably not even realize that your website was moved to a different server. You will receive more updates from me about this closer to the time. Additionally, you will be able to view a copy of these updates both in your client area and in our company blog (http://blog.xehost.net).
In moving to our network, you will experience a number of different upgrades. Most importantly, we utilize premium bandwidth that will result in decreased latency and faster page loads for you. Although XeHost’s hosting packages are slightly different than those of Hasty Host’s, we will be happy to honor current hosting packages and pricing for as long as you wish to remain with us.
****IMPORTANT****
You will no longer need to access your Client Area through Hasty Host. All of your Billing and Support needs will be handled through http://clients.xehost.net – our official Client Area. Your login username is simply your e-mail address and your password has been reset to: ******* . In the event that this password does not work for you, simply use the “Forgot Password” link below. Please feel free to change this password once logged in.
By the time you received this e-mail, your PayPal subscription to Hasty Host will have been cancelled by someone from the Hasty Host billing department. This means that you will need to manually pay your first invoice with us. When you pay this invoice, if you choose to use PayPall as your payment method, you can create a new subscription so that you have automated billing once again. Alternatively, we also accept Credit Card and Check/Money Order payments. If you’d like to switch to either of these payment methods, simply submit a ticket to our billing department (or e-mail me directly) and we will be happy to assist you.
We welcome your questions, comments and concerns. Please contact us if you have any questions and we will get back to you right away. I invite all of you to e-mail me directly at sean.frank@xesolutions.net . Thank you and we are looking forward to serving your hosting needs for many years to come!
Best Regards,
Sean Frank
Chief Executive Officer
XE Technology Solutions
http://www.XeSolutions.net
Tags: acquisition, company