We are very pleased to announce that we have just acquired Proto-Host. By now, all Proto-Host clients have been notified of this acquisition and have already been moved into our billing systems. We expect to have all Proto-Host clients moved to our datacenter by the end of the week.
The following e-mail was sent out by Sean to all Proto-Host clients regarding this acquisition:
Greetings! My name is Sean Frank and I am the Chief Executive Officer of XeHost. Recently, we have acquired Proto-Host. On behalf of the entire XeHost team, we would like to welcome you! We have been providing quality hosting services since 1999 and our reputation for stellar support and uptime speaks for itself. I have every confidence that you will find your stay at XeHost to be very rewarding. We currently have an industry-leading 15-minute response time guarantee on all support tickets. To submit a ticket, simply go to http://support.xehost.net I'm sure you are concerned that things will change or that you will need to update your hosting settings. Rest assured, we will make the move to our servers as quickly and painless as possible. We plan to move all clients over early next week and do not plan on having any downtime. We utilize premium bandwidth that will result in decreased latency and faster page loads for you. Although XeHost’s hosting packages are slightly different than those of Proto-Host’s, we will be happy to honor current hosting packages and pricing for as long as you wish to remain with us. ****IMPORTANT**** You will no longer need to access your Client Area through Proto-Host. All of your Billing and Support needs will be handled through https://billing.xesolutions.net - our official Client Area. Your login username is simply your e-mail address and your password has been reset to: ****** . Please feel free to change this password once logged in. We welcome your questions, comments and concerns. Please contact us if you have any questions and we will get back to you right away. Thank you and we are looking forward to serving your hosting needs for many years to come! Sean Frank Chief Executive Officer XE Technology Solutions http://www.XeSolutions.net
On behalf of everyone here at XeHost, welcome! I am confident that you will enjoy your stay with us.
Tags: acquisition, company

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