Over the past week, we have been working hard to help the Proto-Host customers to get situated and to give them a chance to explore both our billing and support systems. Today, we have officially begun to move all accounts from the old Proto-Host servers to our own servers. All clients have been notified of this transfer and will be notified once again once the transfer has been completed. Here is a copy of the e-mail that Sean sent out earlier today:
Hello, You are receiving this e-mail because you are one of the former Proto-Host clients that is now apart of the XeHost family. You should have received an e-mail from me about a week ago regarding this acquisition. If not, please feel free to head over to our company blog to take a look at a copy of the e-mail I sent out. Our blog is located at http://blog.xesolutions.net I hope that by now you have had a chance to familiarize with our billing panel and our support systems so that in the event that you have any questions, you know where to reach us. If not, I'll just remind you that our billing panel is located at https://billing.xesolutions.net and our support desk, in addition to being accessible in the billing panel, is located at http://support.xehost.net. We are going to begin to work on transferring all Proto-Host websites on to our servers. As a result of this change, you will transferred to a higher performance server on a more stable, premium network. Please note that we will complete this transfer with minimal to no downtime at all! If you are on the old Proto-Host nameservers, no action will be required on your end at all. If you have created your own nameservers, I will send out another e-mail once the transfer has been completed so that you can update your nameserver IPs. If you notice any errors appear on your website within the next 48 hours, please contact either myself or our support team immediately so that we can get the issue resolved for you. While we are doing our best to match the configuration on the new server with that of the server you were previously on, there will be some minor changes for the better. Thanks, Sean Frank Chief Executive Officer http://www.XeSolutions.net
We hope to have all of the websites transfered by tonight! I will post an update here once all of the websites have been migrated.
Tags: acquisition, company